| Keywords: | Communication, conflict, tension, non-verbal communication, respect |
| Languages: | English, French and Spanish |
| Methods: | Online, Onsite |
| Duration: | 2x 6hours |
| Target Audience: | Teachers, Educators, Managers, |
Prerequisites
None
Objectives
- O1: Learn to identify what in a communication situation promotes the relationship and what, on the contrary, causes tension, resistance, even violence.
- O2 : Identify one’s own capacities of reception, listening and verbal and non-verbal communication in the respect of the other and of oneself.
- O3: Practice improving communication skills.
- O4: Develop quality non-violent communication in your work environment. Improve listening to foster collaboration.
Syllabus
- Yes, given by the teacher
Teachers: Paulina Aguila
| Integration with other modules | Y | |
| E-learning support | Y | |
| Available at distance | Y | |
| Available in place | Y | |
| Integrated with supervision | Y | |
| Available in coaching mode | Y |
Bibliography and references:
Fees: 2×650€ + transport if applicable